Villion AI Privacy Policy
Effective Date: October 15th, 2025 | Last Updated: October 15th, 2025
Welcome to Villion AI — where technology, privacy, and discretion come together to create seamless luxury experiences. This Privacy Policy explains how we collect, use, protect, and share your personal information when you engage with our services. Your trust matters deeply to us.
1. Who We Are
Villion AI Inc. is a Delaware corporation that operates a luxury concierge and hospitality platform. We connect clients with independent providers offering yachts, jets, villas, luxury vehicles, chauffeured travel, dining, and curated experiences.
Contact Us:
Email: info@joinvillion.com
Legal Entity: Villion AI Inc., Delaware, USA
2. Information We Collect
We collect information in three ways:
A. Information You Provide
- Personal details (name, phone number, email, date of birth, nationality)
- Booking information (dates, destinations, preferences, guest details)
- Payment information (processed securely by trusted payment partners)
- Communication records (messages, requests, or feedback shared with our team)
B. Information Collected Automatically
- Device and browser information
- IP address and location (approximate)
- Usage metrics (pages viewed, features accessed)
- Cookies or similar technologies to enhance experience
C. Information from Third Parties
- Verified vendors fulfilling bookings
- Travel or lifestyle partners
- Public sources (for verification or fraud prevention)
3. How We Use Your Information
- Process and manage bookings with vendors and partners
- Communicate regarding reservations, inquiries, or updates
- Personalize experiences and offers
- Improve our platform and services
- Comply with laws and regulations
- Protect users and partners from fraud or misuse
We do not sell or rent your personal data — ever.
4. Legal Basis for Processing (GDPR)
- Contractual necessity: to provide booking and concierge services
- Legitimate interest: to improve our platform and prevent fraud
- Consent: for marketing or optional details
- Legal obligation: to comply with laws and recordkeeping
5. Sharing of Information
We share information only when necessary to deliver your experience or comply with the law:
| Category | Shared With | Purpose |
|---|---|---|
| Booking Data | Independent Vendors | To fulfill and confirm bookings |
| Payment Data | Secure Payment Processors | To process authorized transactions |
| Technical Data | Analytics & Cloud Providers | To operate and improve our platform |
| Legal/Compliance | Government or Regulators | When required by law or subpoena |
Each vendor and processor is contractually bound to handle your data safely and confidentially.
6. Cookies & Tracking Technologies
We use cookies and similar tools for session management, personalization, and analytics. You can modify or disable cookies through your browser settings, though some features may not function properly without them.
7. Data Retention
We retain personal data only as long as necessary to fulfill bookings, comply with obligations, or defend legal claims. Afterward, data is securely deleted or anonymized.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete data
- Object to or restrict processing
- Withdraw consent
- Receive data in portable format
- File a complaint with a supervisory authority
To exercise these rights, contact info@joinvillion.com.
9. CCPA Notice (California Residents)
- Request disclosure of collected data
- Request deletion (subject to exceptions)
- Opt out of sale/sharing (we do not sell personal data)
- Appoint an authorized agent
10. Data Security
We use encryption, secure hosting, and strict access controls to safeguard your data. In case of a data breach, we will notify affected users and regulators as required by law.
11. International Transfers
Data may be processed in countries outside your residence. We use lawful mechanisms such as Standard Contractual Clauses (SCCs) for such transfers.
12. Children’s Privacy
Villion AI is not directed toward children under 18 and does not knowingly collect their information. If identified, we promptly delete such data.
13. Updates to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through the platform or email.
14. Contact Us
Villion AI Inc.
Email: info@joinvillion.com